Product Technical Support
We want you to remain satisfied with your purchase and use of our products. Call or e-mail us anytime you have general questions, need repair services, or want to discuss custom features for your project. Field support is also available for setup, operation, or demonstration.
Alti-Force Sensor Pack information can be found here: Alti-Force Support
Product Training
When reading the operations guide is not enough, call on us for a training course. We can travel to your location or invite you to ours. Class sizes are limited to ensure we meet the education needs of every student. We can also tailor a training course to focus on specifically how you use the product.
Downloads
The following list may not be all inclusive of the latest available. Please check directly on the related product page for the most recent information. If you are unable to find the information you need, contact us and let us know how we can help.
EID1 series datasheet
EID1R series datasheet
EID1R service bulletin SB181029
Warranty registration form for all EID models
USB drivers – virtual COM port
Driver installation guides
EID Mission Control Software EULA